Support

24-Hour-Service

All service and guarantee issues are processed through SET Stromerzeuger GmbH, our service company. All servicing, maintenance and spare parts are shipped and invoiced through SET Stromerzeuger GmbH.

SET Stromerzeuger GmbH

Address:
Lise-Meitner-Straße 13A
40764 Langenfeld

Service National:

Marcel Berger
Tel. +49 2173 39937-14
Fax +49 2173 39937-21

Service International:

Claus Stange and Frank Schnittert
Tel. +49 2173 39937-0
Fax +49 2173 39937-20

Service Hotline

Tel. +49 171 140 30 10
Price list for service

Trouble Shooting

And if something doesn’t work out…..

We strongly recommend that you consult the manual for your generator.
Should you wish to contact us, please state the following:

The generator type
The generator COM. No.

You can contact us:

Monday – Friday:
8:00 am – 5:00 pm
+49 2173 39937-14
Mobile 24 hours
+49 171 140 30 10

Please download the document.
Please fill out the document.
Please send the document to: +49 2173 39937-21 or service@german.energy
Fault message download